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Privacy Policy

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Welcome to Kaleidoscope Mental Health Collective! Here at Kaleidoscope, we value your privacy and are committed to safeguarding your Personal Information.

This privacy policy ("Policy") outlines how Kaleidoscope collects, uses, and shares your Personal Information in the course of providing our services.

This Policy applies to the following:

  1. Our website, www.kaleidoscopemhc.org, including any products, services, or features offered through it.

  2. Communications between you and us via email, text, or other electronic means.

  3. Your participation in individual therapy sessions, group therapy, ESA letter requests, and EAP contracting for counseling services.

  4. Personal Information We Collect

"Personal Information" includes any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.

When you interact with Kaleidoscope, we may collect the following types of Personal Information:

  • Direct identifiers, such as your name, email address, phone number, and IP address.

  • Demographic information, such as age, race, gender, and sexual orientation.

  • Financial information, such as payment details for subscription services.

  • Internet activity information, including IP addresses, device identifiers, and browsing history.

  • Sensitive personal information, such as health information and mental health history.

You have the option to decline providing certain information, although this may limit your access to certain features of our services.

  1. How We Collect Personal Information

We collect Personal Information through the following methods:

  • Directly from you when you use our services or communicate with us.

  • Automatically through cookies and other tracking technologies.

  • From third parties, such as service providers or contractors.

  1. How We Use Your Personal Information

Kaleidoscope uses Personal Information for the following purposes:

  • Providing and optimizing our services, including personalization and communication.

  • Internal business operations, such as customer support and record-keeping.

  • Research and product improvement.

  • Legal, safety, or security reasons, including compliance with legal obligations and protection against improper activities.

  • Promotional activities and marketing communications.

  • Corporate transactions, such as mergers or acquisitions.

  1. How We Share Your Personal Information

We may share your Personal Information with the following:

  • Our subsidiaries and affiliates.

  • Contractors, service providers, and other third parties supporting our business operations.

  • Third-party analytics companies.

  • Financing sources, buyers, or other successors in corporate transactions.

  • Law enforcement agencies, regulatory bodies, and other entities as required by law.

  • Third parties with your consent or authorization.

Additionally, if you participate in therapy services, your information may be shared with third-party platforms such as Discord, Psychology Today, Wellnite, Therapy Portal, and Wix. Please review their privacy policies for more information.

  1. Cookies and Other Tracking Technologies

Kaleidoscope and third parties may use cookies and similar technologies to collect information about your interactions with our services.

These technologies help us understand user behavior, improve our services, and provide a personalized experience. You can manage your cookie preferences through your web browser settings.

  1. Data Security

We take reasonable measures to protect Personal Information, but we cannot guarantee complete security. You are responsible for safeguarding your login credentials and sharing information in public areas of our services.

  1. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Policy. We consider factors such as the volume and sensitivity of the information, legal requirements, and business needs when determining retention periods.

  1. Your Choices

You may access, edit, or delete your Personal Information through your account settings. You can also opt out of certain email communications or text messages by following the provided instructions. Please note that opting out may affect your access to certain features or services.​

  1. Updates to this Policy

We may update this Policy periodically, and any changes will be effective immediately upon posting. We will notify you of material changes through our services or other reasonable means.

  1. Contact Us

If you have questions or concerns about this Policy or our privacy practices, please contact us at hollee@kaleidoscopemhc.org.

Thank you for choosing Kaleidoscope. We are committed to protecting your privacy and providing a secure and supportive environment for our users.

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